*Return & Exchange
This is under discussion.
*If impossible the Return & Exchange
It can be dealt with according to the Fair Trade,Standard Clauses 15.2
1.If the goods got damaged due to the responsible reason of a customer
2.If the goods are custom-made that the making starts after the order confirmation or it is the special product like IV poles.
3.In case the value of goods are lost due to the damage of packing that the goods only have.
4.If the value becomes declined remarkably as much as it is reluctant to re-sell due to keeping it bad.
*Return & Exchange Procedure
Dermamall(Co.) Customer Center
You can contact us via Landline(+82)2-549-7999 / +82)10-5006-2600), SMS, Kakao Talk (ID:dermamall) , or 1:1 inquiry.
(Consultation Time : Mon-Fri 09:00 ~ 18:00) * Weekend & Holiday is day off, so please use the 1:1 inquiry.
After checking the contents, the person in charge will deal with the return procedure as soon as possible.